The newly released Journal Citation Reports reveal the top cited Journal of Marketing articles from 2021–2022. Congratulations to the following author teams! 👏👏👏 1. "Consumers and Artificial Intelligence: An Experiential Perspective," by Stefano Puntoni, Rebecca Walker Reczek, Markus Giesler, and Simona Botti (available here: https://lnkd.in/gnNNWcFb) 2. "Blame the Bot: Anthropomorphism and Anger in Customer–Chatbot Interactions," by Cammy Crolic, Felipe Thomaz, Rhonda Hadi, and Andrew Stephen (available here: https://lnkd.in/gZQiYg2x) 3. "Artificial Intelligence in Utilitarian vs. Hedonic Contexts: The “Word-of-Machine” Effect," by Chiara Longoni and Luca Cian (available here: https://lnkd.in/gy38Yc2r) 4. "An Emerging Theory of Avatar Marketing," by Fred Miao, Irina Kozlenkova, Wang Haizhong, Tao Xie, and Robert Palmatier (available here: https://lnkd.in/gtum3tRE) 5. "Attribute Embedding: Learning Hierarchical Representations of Product Attributes from Consumer Reviews," by Shane Wang, Jiaxiu He, David J. Curry, and Joseph Ryoo (available here: https://lnkd.in/gqdm98X2) #marketing #marketingreserach #MarketingAcad #marketingscholarship #academicjournals #academia #reserachimpact
AI, Bots, and Avatars!
These are wonderful articles. Way to go authors and JM!
Love this!
Love it!
Knowledge Steward in love with the Semantic Web. PhD in Marketing Communication | MS Creative Writing | BS Classics. I work with content aware of semantic technology and dialogic marketing communications practices.
8moThank you for working on this list. Really interesting research!