Business Services Center

The Pamplin Business Services Center (BSC) operates under the Associate Dean for Administration and provides financial and human resource support to all non-academic areas managed by the Dean. The BSC also acts as a resource for administrative issues handled by Pamplin academic areas including the undergraduate and graduate programs. The goal of the BSC is to provide high-quality customer service, while maintaining compliance with university, state, and federal regulations.

Areas Supported by the Business Center

Research • Development • Alumni Relations • Undergraduate Advising • International Programs • Apex Systems Center for Innovation and Entrepreneurship • Center for Business Intelligence and Analytics • Marketing and Social Media • Information Technology • Communications

Who to Contact

Beth Osborne Beth Osborne, M.Ed., PHR, SHRM-CP
Director of Finance,
Center Director
(540) 231-2146

Dean’s Area Administrative Operations

  • Budget
  • Financial Planning
  • Human Resources
  • Endowment Management
  • Contracts
  • Scholarships
Samantha Gagnet Samantha Gagnet
Human Resources & Special Projects Coordinator
  • Faculty and Staff
  • New Hire and Payroll Specialist
  • HR Reports
  • Scholarships Coordinator
Ashley Crawford Ashley Crawford, M.B.A.
Associate Director of Administration and Finance
(540) 231-7372
  • Centralized Budgets and Financial Reporting
  • Reporting
  • Transfers, Gift Reporting, and Fund Management
  • Specialist
  • Agreement Custodian
Whitney Ratcliffe Whitney Ratcliffe
Human Resources & Special Projects Assistant
(540) 231-2146
  • Wage Hires
  • Employee Records Custodian
  • Systems Access and Key Control
  • Academic Works & Scholarships Awarding
Cindy Williams Cindy Williams
Business Services Center Coordinator
(540) 231-4895
  • Accounts Payable Specialist
  • Vendor Liaison
  • Procurement and Travel Specialist
  • Financial Transaction Reconciliation
  • Financial Records Custodian
Rocio Barrueta Enriquez Rocio Barrueta Enriquez
Business Operations Manager